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Calling Plans FAQ

:: QUESTIONS
  1. What are the standard features I can get with 808NetFone service?
  2. Do I need to pay additional fee for features?
  3. How do I access voicemails?
  4. Can I listen to my voicemail messages via the web?
  5. Do I get voicemail box for each phone number I have with 808NetFone?
  6. If my 808NetFone service is not working, can people still leave voicemail on my voicemail?
  7. Can I forward my 808NetFone line to any phone number?
  8. Is 7 digit dialing available with 808NetFone?
:: ANSWERS

  1. What are the standard features I can get with 808NetFone service?

    • Voicemail
    • Caller ID
    • Call Forwarding
    • Call Waiting
    • 3-Way Calling
    • Last Call Return
    • Follow-me Service
    • 7-Digit Statewide Dialing
    • Last Number Redial
    • Anonymous Call Rejection
    • Do Not Disturb
    • International Call Block
    • Take 808NetFone with you

  2. Do I need to pay additional fee for features?

    No, all features are included in the monthly calling plans you choose.

  3. How do I access voicemails?

    There are 3 ways for you to check your voicemail messages:
    1. You can access your voicemail by picking up your 808NetFone enabled phone at dialing *123. You will be prompted to enter your password.
    2. If you are accessing your voicemail from a phone other than your 808NetFone, you can call 808-791-1580. You will be prompted to enter your password.
    3. If you go to the support management web-site at https://manage.808netfone.com you can enable voicemails to be automatically sent to an email account that you specify. The voicemail will be recorded as a wav file and easily played so you can hear your voicemail from your email.

  4. Can I listen to my voicemail messages via the web?

    Yes, if you go to the support management web-site at https://manage.808netfone.com you can enable voicemails to be automatically sent to an email account that you specify. The voicemail will be recorded as a wav file and easily played on a computer so you can hear your voicemail from your email.

  5. Do I get voicemail box for each phone number I have with 808NetFone?

    Yes, each line will have a separate voicemail box which you can enable or disable usage via the support management web-site at https://manage.808netfone.com

  6. If my 808NetFone service is not working, can people still leave voicemail on my voicemail?

    Yes, in cases of power or internet service outage at your home or office which means that your 808NetFone service is not working, callers can still receive voicemails.

  7. Can I forward my 808NetFone line to any phone number?

    You can forward calls to within USA and Canada.

  8. Is 7 digit dialing available with 808NetFone?

    Yes, with 808NetFone 7 digit Intrastate Dialing is a neat feature which enables you to dial anyone on our neighbor islands without the 808 area code.

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