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Terms of Service

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Table of Contents
1. 808NetFone Subscriber Agreement
2. Service Description
3. Service Requirements
4. Service Term
5. 911 Emergency Dialing
6. Other Service Distinctions
7. Use of Service
8. Cancellation of Service by You or Wavecom Solutions
9. Billing and Payment for Service
10. Indemnification
11. Limitation of Liability
12. Warranties
13. Dispute Resolution by Binding Arbitration
14. Miscellaneous
 

9. Billing and Payment for Service

a. Wavecom Solutions will render to you monthly bills for 808NetFone, with the following charges:
a monthly service flat fee for unlimited local calling, call features, and advanced service.

You may be charged on a per minute usage basis for domestic long distance and international calls, depending upon your service plan.

You may be charged activation, early termination or other fees, as further pertinent to your offer. You may incur charges or experience a change in the terms of your plan offer if you change your phone number after your 808NetFone has been activated. Where you obtained your ATA directly from Wavecom Solutions, Wavecom Solutions also reserves the right to charge for shipping and handling charges associated with the ATA.

If, in addition, you also receive traditional non-Voice over IP Wavecom Solutions local, local toll and/or long distance services, the charges for these services may not appear on the same bill. If such charges are separately billed, you will continue to be separately responsible for those charges.


b. Payment Method
Wavecom Solutions accepts payments for 808NetFone only by credit card, debit card, or ACH (automated clearing house). You must provide a valid credit or debit card number or bank account. You authorize Wavecom Solutions to charge to your designated credit card, debit card, or bank account any amounts payable by you in connection with your use of the Service. Your right to use the Service is subject to any limits established by your financial institution. Your charges and credits issued in accordance with Section 7(a) above will appear on your statement. You give Wavecom Solutions permission to obtain authorization for use of your credit card, debit card, or bank account from your financial institution.

c. Commencement of Billing
(1) Where you purchase the ATA directly from Wavecom Solutions and you receive a new phone number, once your order is processed and the Service is provisioned, we will ship you the ATA by 2-day mail, and will begin monthly billing for the Services promptly after the ATA shipment date (we refer to this date as the "Service Activation Date"). You are encouraged to complete installation of the ATA promptly because you will be responsible for full payment for the charges on your Wavecom Solutions bill even if you have not yet installed the ATA and used the Service by the Service Activation Date. (2) Where you purchase the ATA directly from Wavecom Solutions and you transfer your existing phone number which currently is subscribed to another carrier for local, local toll and/or long distance telecommunications services, we will ship you the ATA shortly before the date that your existing number is switched to Wavecom Solutions ('Port Effective Date'). We will begin monthly billing for the Services on the third business day after we ship the ATA to you. Read Section 6e above for more details about Local Number Portability.

d. Charges and Billing
Charges accrue through a full billing period. To determine the charge, if applicable, for each international call, we round up to the next full minute for any fraction of minutes used. We will determine the format of the bill and the billing period, and we may change both the bill format and the billing period from time to time.

e. Failure to Pay
If you do not make payments for current or prior bills by the required due date, we may suspend, restrict, or cancel the Services and this Agreement. If your Service is suspended or cancelled and is subsequently restored, a new phone number may be issued to you, different from your previous number.

f. Late Payment Charge
We may add late payment charges to any past-due amounts at the lower of 1.5% per month or the maximum rate allowed by state law, prorated for each day payment is past due. Acceptance of late or partial payments (even if marked "Paid in Full" or with other restrictions) shall not waive any of our rights to collect the full amount of your charges for the Service. You agree to reimburse us for reasonable attorneys' fees and any other costs associated with collecting delinquent or dishonored payments. If charges cannot be processed through your chosen payment method, we will charge you an additional $25.00. If the state law where you receive the Service requires a different fee, we will charge you that amount.

g. Disputes
Notice of any disputes must be in writing and received by us within 30 days after you received your bill or you will waive any objection.

h. Taxes and Other Charges
Wavecom Solutions will charge you for and you must pay any applicable taxes, fees, surcharges or other charges associated with nationwide and international calls using the Service, unless you can show with documentation satisfactory to us that you are exempt. Taxes will be in the amounts that federal, state and local authorities require us to bill you.

i. No Credit Allowances for Interruption of Wavecom Solutions Voice Service
You acknowledge and agree that the Services are provided "as is". Credit allowances for interruption of 808NetFone, including international calling services, will not be provided.


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